Protecting your personal information is our top priority. Here you will find a transparent account of how Suna10 collects, uses, and safeguards your data.
Suna10 (hereinafter "we", "the platform") is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy ("Policy") explains how Suna10 collects, uses, stores, and protects your personal information.
This Policy applies to Suna10's website, mobile app, and all related services. By using Suna10, you are considered to have accepted the terms set out in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using Suna10's services.
Suna10 always complies with applicable data protection laws and treats user privacy with the utmost respect. We believe protecting your data is not just a legal obligation — it is an ethical commitment.
This Privacy Policy was last updated in January 2026. Any changes will be published on this page.
Suna10 collects your information in several ways. The type of data collected depends on how you use the platform.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At Registration |
| Contact Information | Email, mobile number, address | Registration & KYC Verification |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit / Withdrawal Timeframes |
| Device Information | IP address, browser, operating system | Automatic on Every Visit |
| Usage Data | Bet history, preferred games, login times | While Using the Platform |
Suna10 also automatically collects platform usage data through cookies, log files, and analytics tools. This information is used to improve the quality of our services.
Suna10 never stores your password or full payment card number. This information is always encrypted.
Suna10 uses your information for the purposes listed below. The amount of data collected for each purpose is kept to a minimum.
Suna10 never shares your information with third parties for marketing purposes without your consent.
Suna10 does not generally share your personal information with third parties. However, limited data may be shared in the following circumstances:
Before sharing any data with third parties, Suna10 ensures they adhere to the same standard of privacy protection.
Suna10 uses cookies and similar technologies on its website and app. These technologies help improve your browsing experience and ensure the platform functions properly.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some Suna10 features to not work properly.
Suna10 displays a cookie consent notice on your first visit. You can control which types of cookies are enabled based on your preferences.
Suna10 retains your personal information only for as long as necessary. Retention periods vary depending on the type of data:
Once the applicable retention period expires, Suna10 automatically deletes or anonymizes your data. You may also request deletion of your data by contacting our support team, subject to any legal retention obligations.
Under Suna10's Privacy Policy, you have several important rights. Contact our support team to exercise any of these rights.
Suna10 will endeavor to respond to rights requests within 30 business days of receipt.
Suna10 uses industry-standard security technology to protect your information. Our security framework is regularly tested through third-party audits.
That said, no online system can guarantee complete security. You are also responsible for keeping your account safe — use a strong password and never share it with anyone.
The Suna10 platform may reference third-party services or partners in certain areas. These third parties have their own privacy policies, which are outside of Suna10's control.
Suna10 is not responsible for the privacy practices of third parties. We recommend reading the privacy policy of any third-party service before using it.
Suna10 will never ask for your password via email or phone. If anyone requests your password, it may be a phishing attempt.
Suna10 reserves the right to update this Privacy Policy at any time. Changes take effect as soon as they are published on this page.
For significant changes, you will be notified via your registered email or app notification. Continued use of Suna10 after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions or comments about this Privacy Policy, please contact our support team. We are always here to help.
The date of the most recent update will always be shown at the top of this page.
How Suna10 protects your privacy
Suna10 uses 256-bit SSL encryption for all data transfers. Your information is protected with the highest level of security.
Suna10 never sells your personal information to advertisers or third parties. Your data stays yours.
All documents submitted during the identity verification process are stored directly in encrypted storage and deleted on a regular basis.
Suna10 only collects information that is necessary to provide its services. No unnecessary personal data is requested.
Once the defined retention period ends, Suna10 automatically deletes your data. No unnecessary data is retained.
Suna10's security framework is regularly audited by independent third-party experts to ensure the highest standards are maintained.
Your rights as a Suna10 user
You can find out what information we hold about you at any time.
You may request corrections to inaccurate information and we will act promptly.
You may request permanent deletion of your data once legal retention periods have expired.
You may object at any time to your data being used for marketing purposes.
You may request a copy of your data in a portable format.
You can withdraw your consent to marketing communications at any time.
Most Frequently Asked Questions About the Privacy Policy